We're not just another payroll service. Here are
10 of the many reasons to choose I-PAY.
1.
Not just a number.
More than a few of our clients have moved to I-PAY from some of the largest payroll agencies in the UK because they didn't get personal attention from a dedicated payroll manager. We appreciate every client, large or small, and realise every one operates slightly differently. We offer the same friendly, flexible service to all our clients.
2.
Serving since 1997.
We've been providing managed payroll services for almost 12 years. That's a sign of our experience and longevity. We're here to help you - payroll year after payroll year!
3.
Long-term relationship.
We have an amazing retention rate. Some of our clients have been with us from the day we started up over 11 years ago. Since then, of the very few clients that have left us, not one of them has left us due to dissatisfaction.
4.
Innovation.
If you're looking for more than a payslips-in-the-post payroll service then I-PAY is for you. We know that these days businesses expect online functionality from the services that support them. Our online reporting system, ClientZone, offers 24/7/365 access to reports and payslip information. So when you need payroll information quickly or out of office hours you can. We have new online services in the pipeline too - payslips access for employees and a fully featured HR system.
5.
Support.
You can call or email your payroll manager with any payroll queries that you or your employees have. For most support requests we can usually provide an answer within minutes but aim to respond to all requests, with a satisfactory and accurate answer, within 2 hours. We will always point you in the right direction to 3rd party guidance and information services should you need them.
6.
All in good time.
We guarantee to process your payroll to agreed deadlines. We manage and apply legislative changes to remain 100% compliant 100% of the time. We will file your Year-End return in good time, not at the last minute.
7.
We're affordable.
Compared to the costs associated with in-house payroll management outsourcing has been proven to be cost efficient and time-saving. We're not the cheapest or the most expensive payroll service. We believe in providing a great service and great value for money. Request a quote for your requirements. You only pay for the services you request or use each month.
8.
On the level.
We have no hidden costs. The quote we provide you is transparent and all-inclusive. It explains exactly what will be charged for all standard and non-standard payroll events. We provide all clients with a Service Level Agreement as we feel it's important for them and us to have in writing exactly what is expected from both parties.
9.
Protection.
I-PAY provides multi-layered protection. We protect you from employee dissatisfaction - never need your payroll be late or wrong again. We protect your confidentiality as outsourcing can reduce the amount of sensitive information you need to keep. And we protect your payroll information through our disaster recovery policies including off-site and online backup.
10.
It's what we do.
If you've read this far and you haven't been convinced yet - remember that payroll is what we do. It's all we do. So let us look after your payroll and you can do what you do!
